Privacy Policy

This Privacy Policy describes how UniqueKnit designs collects, uses, and shares information when you purchase digital and Physical knitting patterns from our online store.

1. Information We Collect:

We collect the following information from you when you make a purchase:

  • Personal Information:
    • Your name (as provided during checkout)
    • Your email address (for order confirmation and delivery)
    • Your billing address (for payment processing)
    • Payment information (processed securely through our payment processor; we do not store your full payment details)
  • Order Information:
    • Details of the digital knitting patterns you purchased
    • Order date and time
    • Order number

2. How We Use Your Information:

We use your information for the following purposes:

  • Order Fulfillment: To process your order, deliver your digital knitting patterns, and provide order confirmations.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Payment Processing: To process your payments through our secure payment processor.
  • Communication: To send you order updates, delivery confirmations, and respond to your requests.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Improvement of Services: To analyse sales trends and improve our product offering.

3. Information Sharing:

We may share your information with the following third parties:

  • Payment Processors: To process your payments securely (e.g., PayPal, Stripe).
  • Email Delivery Services: To send you order confirmations and digital pattern deliveries.
  • Legal Authorities: If required by law, we may disclose your information to comply with legal obligations.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.   

 

5. Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.   

 

6. Your Rights:

You have the following rights regarding your personal information:   

 

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.   
  • Objection: You can object to the processing of your personal information.   

To exercise these rights, please contact us at [Your Contact Email].

7. Cookies:

Our website may use cookies to enhance your browsing experience. Please refer to our Cookie Policy (if applicable) for more information.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.   

 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Info@uniqueknitdesigns.com